Technical Support Services
Does your company have a need for technically proficient staff –
but can’t find the resource to do it internally? Try The Call Centre!
First Level Support
We have experienced technical support staff for you to outsource first-level technical services to.
Trained Operators
Our technical support operators are fully trained and capable of handling varied technical queries and support problems.
Escalation Protocol
In the event that we cannot resolve the issue ourselves, we will escalate and assign the tasks as appropriate for your business and to meet your SLA commitments.
Technical support is a service that needs expertise
Talk to The Call Centre about our technical support capability.
The Call Centre does an excellent job of managing our after-hours calls. The team ensures all information is logged directly into our system and the on-call engineer is contacted.
Jodie Korber
Managing Director
Lanrex Pty
