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After Hours & Emergency Calls

Are you struggling to manage your after hours business calls? 

Is this risking your service reputation?

Does your business mean you need to be available 24/7?

If your business is in need of a proactive and caring afterhours answering service or an emergency answering service, talk to the experienced team at The Call Centre.

After Hours

It can often be hard to be available 24/7 and still have the right work/life balance. Although technology has allowed us to work from anywhere, it can often mean that family time is constantly interrupted by work calls.

Get the balance back that you and your family deserve. Let us take the calls that would usually interrupt you during family time and prioritise what information is passed on to you. Live your life and decide who and when you respond.

Urgent Contact Centre

At The Call Centre we have a dedicated team of people constantly manning our emergency call centre to manage your emergency answering service and co-ordinate your team.

When an emergency strikes, it is important that the operator is able to stay calm and collected to ensure the call is dealt with in a prompt and effective manner. This isn’t something that should be delegated to just anyone, and takes experience to do efficiently. 

Remove the worry and enlist the team at The Call Centre to ensure any emergency – big or small – is dealt with correctly the first time.

The Call Centre does an excellent job of managing our after-hours calls. The team ensures all information is logged directly into our system and the on-call engineer is contacted.
Jodie Korber
Managing Director

Lanrex Pty