Taking Care of Business

At The Call Centre we make it our mission to provide the highest quality
contact centre services, for a diverse range of business needs.

value driven

Our guiding philosophy is that we should be adding value to our client’s business.​

Expert Team

Inbound call centre, answering service, or full 'value-add' service. The expert team at The Call Centre is here to help you.

system flexibility

The agile nature of our business and flexibility of our systems, enables us the ability to consider outcomes that go beyond the competition.

inbound service focus

We are focused purely on providing the best inbound customer experience possible.

Our Promise

Our objective at The Call Centre Ltd is to make life easier for our clients by providing services that will add value to the client’s business. 

Whether its first-level triage, technical ‘incident management’, online booking services, database updates, or service ticket generation, we can do it, and do it well. This is what we call ‘taking care of business’.

Play Video

Peter, Managing Director at DVS NZ, explains why The Call Centre is their “front door”.

Accountability

We are small enough that we are able to ‘care’ about your business.  Receiving unwavering focus, utilising our considerable management expertise of the highest order.  If we find something amiss we will address it with you immediately, it won’t be swept under the carpet by a faceless call centre CSR.  At every step of the way the you have the attention of our expert management team.  If there is an issue with us, the buck stops with me.

 

John Sheehan

Managing Director, The Call Centre