We're a leading NZ Call Centre, helping you to service, acquire and retain customers.

The Call Centre can handle all your service calls, sales enquiries, out-of-hours calls, technical support, online bookings… and more.

By outsourcing your customer service and call handling to us, the benefits to your organisation are immediate. We’ll take care of your customers, giving you the freedom to focus on growing your business.

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The best front door this company has ever had.

Peter Roberts

Managing Dir. DVS NZ

value driven

Our guiding philosophy is that we should be adding value to our client’s business.​

Expert Team

Inbound call centre, answering service, or full 'value-add' service. The expert team at The Call Centre is here to help you.

system flexibility

The agile nature of our business and flexibility of our systems, enables us the ability to consider outcomes that go beyond the competition.

inbound service focus

We are focused purely on providing the best inbound customer experience possible.

Customised, flexible inbound and outbound call centre services

At The Call Centre we make it our mission to provide the highest quality contact centre services, for a diverse range of business needs. Our highly-trained, motivated agent teams will be available to your business around the clock.

We’re accountable and care
about your business!

We are small enough that we are able to ‘care’ about your business. 
Receiving unwavering focus, utilising our considerable management expertise of the highest order. 
 If we find something amiss we will address it with you immediately, it won’t be swept under the carpet by a faceless call centre CSR.  At every step of the way the you have the attention of our expert management team.  If there is an issue with us, the buck stops with me.

John Sheehan

Managing Director - The Call Centre